QUALITY
Quality is when who returns is the customer, and not the product.
Hermann Tietze, Founder of Hertie
At AFS, less than 0.1 % of products are returned, but over 98 % of our customers return over and over again.
Manufacturing high quality products and responding to the
wishes and needs of our customers is a matter of course for AFS. Functionality,
long service life, long maintenance cycles,
a resource-saving design, low operating costs,
energy efficiency, ease of service and maintenance and, last but not
least, cost-effectiveness are paramount for AFS. We use exclusively high-quality
components, preferably and for the most part sourced from regional suppliers.
At AFS, employee turnover is very low. In addition to our research and
development at our own site, it safeguards our profound expertise and long
experience. Due to the regional proximity and close communication
with our suppliers plus our own production and assembly at our site in
Übrigshausen, we achieve and maintain top quality standards and can react
quickly and flexibly to short-term customer requests or order changes.
We maintain a long-term and close business relationship with our
sales partners. No matter whether we sell directly or through
distribution partners, we guarantee competent and qualified advice and order
processing.